Resist the Snark and Be Happy

“A dying culture invariably exhibits personal rudeness,” wrote Robert Heinlein in his 1982 futuristic novel, Friday. “A loss of politeness, of gentle manners, is more significant than is a riot.” What, 40 years ago, were the science-fiction adventures of a technologically enhanced “artificial person” turned out also to be prophecy when we consider today’s digital networks of anonymous humans and bots, conversations between people and humanlike artificial intelligence, and a cratering of courtesy. This loss of gentle manners at almost every level is attributable, at least in part, to our adoption of these technologies..